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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Walter Willey

February 25, 2024

5  out of  5 rating by Walter Willey
"Been with State Farm- Lori Pons for ever... "Their Great""
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Andres Lavin

January 17, 2024

5  out of  5 rating by Andres Lavin
"Even though I've never stepped foot in her office, Lori and her team always makes me feel like an important customer. All communication is done via phone call or email and I rarely get my inquiry attended next business day."
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Renee Corley

July 31, 2023

5  out of  5 rating by Renee Corley
"I've been with this State Farm Office before Lori took it over. I've been with them numerous decades. I've known Sandy since I started with SF. She has always gone over and above to answer my questions. They are very knowledgeable. I highly recommend them."
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Myrle Wulf

February 20, 2023

1  out of  5 rating by Myrle Wulf
"Mask required to enter, too bad I've thrown mine away months ago."
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killademonx2

February 18, 2023

5  out of  5 rating by killademonx2
"Easy to work with to start a new policy wether it be for car insurance or home insurance or both"
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Laurel Finch

January 16, 2023

1  out of  5 rating by Laurel Finch
"Very nice staff but the auto insurance prices are ridiculous. I get charged a different amount every single month."
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Coy Hoffman

June 10, 2022

5  out of  5 rating by Coy Hoffman
"Great people easy to work with"
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Andrea Brunson

May 14, 2021

5  out of  5 rating by Andrea Brunson
"Absolutely amazing"
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Dusty Reaves

May 25, 2020

5  out of  5 rating by Dusty Reaves
"Lori did just great by keeping Sandi Beatty on the job. Friendly, knowledgeable, and just an all-around great gal"
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Jackie Rose

December 20, 2019

1  out of  5 rating by Jackie Rose
"Very disappointed in State Farm had been with them for forty years and never had a problem with them till I came to Florida. Kept taking money out of my account after I cancelled a policy with and was promised a refund and Haven’t seen it really messed up my finances. Plus their car insurance is way to high. They didn’t have a problem taking it out and because someone didn’t do there job I suffered from it and thanks State Farm not not returning calls."
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David Weeks

July 26, 2019

5  out of  5 rating by David Weeks
"Best service"
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Richard Lelli

November 6, 2017

1  out of  5 rating by Richard Lelli
"Horrible Company -- after 30 years of no claims, State Farm said they couldn't send out an adjuster for our service vehicle -- filing a criminal and civil complaint -- Richard E. Lelli, P.E."
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Danielle Brennan

October 5, 2017

5  out of  5 rating by Danielle Brennan
"Very knowledgeable, helpful staff. I have always used State Farm, from vehicles to now, home insurance. I have had one claim on a camper which was hit by a tornado and State Farm took care of the claim. I did not have to fight to get the claim taken care of and it did not hurt any of my other plans. I truly appreciate this office in specific. When I call or my husband, they treat us very well. Will continue to use."
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Sarah Love

September 5, 2017

5  out of  5 rating by Sarah Love
"Very nice, professional help and way cheaper than Progressive!"
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Roger Barrier

August 28, 2017

2  out of  5 rating by Roger Barrier
"I was very satisfied with the quick response when I filed a claim for my 90 year old mother recently. However, after the claim was paid out State Farm chose not renew my mother. She's been with State Farm for over 24 years & filed only 4 claims. One claim was an act of god. One claim wasn't paid out. The other 2 claims totaled $11978.16. She now has till 1/2/18 to get other home owners insurance. Needless to say I was very surprised to find out about not being able to renew. It wasn't like she abused the system or anything. Do all insurance companies work like this or just State Farm??!! Be careful"
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Sandra Beaty

September 7, 2016

5  out of  5 rating by Sandra Beaty
"Great staff. Very friendly and knowledgeable."
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jacob coleman

September 7, 2016

5  out of  5 rating by jacob coleman
"The staff is always very helpful and friendly! I highly recommend Lori Pons State Farm!"