State Farm® Insurance Agent Lori Pons
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Matthew Green
April 30, 2026
"Friendly and knowledgeable staff that always try’s to get you the best deals. Highly recommend them. They do life insurance and other policies besides home and auto so make sure you ask about that as well! Ask for sandy she’s amazing!"
"Thank you so much for the kind words Matthew! We appreciate you & I agree with you, Sandy is amazing!"
Ila Kelley
April 30, 2026
"Very professional and helpful. I highly recommend Lori Pons State Farm Insurance Agent. Thank you Lori Pons and Sandy Beaty"
"Thanks for the review and kind words Ila! We are so glad you are our client!"
Kevin Van Der Schaaf
April 30, 2026
"I found Lori Pons State farm Insurance office to be one of the best.They are professional and hard working.Thank you ladies.."
"We’re thankful for your feedback, Kevin! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Tiffany Lemus
April 29, 2026
"Very helpful staff and affordable prices"
"Tiffany, we really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Thank you!"
Ben Davis
April 18, 2026
"Please respect my wishes on my property. I have this sign so I’m not bothered at my own domicile. I don’t want to be bothered at my house please and thank you"
"Hi there Ben, I am so very sorry for material that was left at your front door this last weekend. A young man was putting these out for my agency & this was a scenario he did not handle properly. Please accept my humble apology as I am truly sorry for any intrusion. Lori"
Kathleen DEL DONNA
April 1, 2026
"Excellent customer service and communication in obtaining homeowners insurance and auto insurance policies."
"Kathleen, thank you for your wonderful review of State Farm Agent Lori Pons’s Team!"
SticknString Adventures
April 1, 2026
"Been with Statefarm for years , great service from my agent!"
"Thank you for your kind review of State Farm Agent Lori Pons’s Team. We appreciate it!"
Jennifer Butler
March 31, 2026
"Lori is awesome but her employee, Shari is responsible for taking an awful day and turning it into a great day for me! She has a huge knowledge base and took care of my concerns quickly and efficiently (even though it was her lunch hour!). I am very grateful!"
"Thank you for the amazing review, Jennifer! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Caitlin Carter
March 22, 2026
"Gina is awesome! I can call or email her anytime and she always gets back to me with a cheerful tone! She’s a dependable lady ❤️"
"Thank you for the amazing review, Caitlin! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Yes, Gina is awesome!"
chad thornton
March 20, 2026
"I called in to get insurance and Lori is the best and helped me out until the very end. I would highly recommend. Thanks again Lori."
"Thank you for the 5-star review, Chad, we deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Danice Tyson
March 20, 2026
"Sandy. helped me find the best insurance policy She took a lot of time determining which polisy was the best for my needs. All the staff are very kind and helpful. We have done business with State Farm for many years and have always been satisfied."
"Thank you for the amazing review, Danice! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Amy Patterson
March 11, 2026
"Extremely helpful. Very smooth process. Excellent customer service"
"Amy, thank you for your kind review of the team at State Farm Agent Lori Pons office. We appreciate it!"
Marvin Severson
March 3, 2026
"I have enjoyed doing business with Lori Pons State Farm Insurance. My latest call with Shari was cheerfully handled. It involved a lot of computer work on some changes to two of my policies. Shari worked through all of the changes, and I received quick feedback from the financial institution involved confirming everything was done correctly. It’s always a pleasure to have things handled properly in a professional and friendly manner. I recommend the whole staff highly."
"Thank you for the amazing review, Marvin! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Darlene Bickley
February 27, 2026
"I went into this State Farm office to move my insurance policy from Texas. Sandy was very helpful and made it a smooth easy process for me. I would recommend them to anyone moving to the area."
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
justin williams
February 24, 2026
"Was unsatisfied with all virtual insurance that didn't meet my needs and was such a hassle. It was so nice to have a State Farm office I could drive to and speak to a local specialist. Took care of all my requests even as a walk in and made significant efforts to ease the process. I am cancelling my USAA and switching to State Farm."
"Justin, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Lori Pons’s Team—we are always here to help!"
Nicolas Alcantara
February 17, 2026
"I couldn’t be happier with my insurance company. They are extremely professional, responsive, and easy to work with. Anytime I’ve had questions or needed assistance, they handled everything quickly and clearly. The customer service is top-notch, and they truly make you feel valued as a customer. I highly recommend them to anyone looking for reliable and stress-free insurance coverage."
"Thank you for the amazing review, Nicolas! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Mark Hayslett
January 28, 2026
"I have used the Lori Pons agency for my auto insurance for many years. I am very well pleased with the insurance prices along with the quality of service/ attention that I have received from the Lori Pons agency. Shari and Sandy have assisted me with my insurance problems and needs over the years and they are awesome!!!! I will always recommend the Lori Pons agency to anybody needing insurance of any type and to ask for Shari or Sandy for outstanding customer service. THANK YOU Shari,Sandy, Lori Pons, and the other members of the Lori Pons agency for your service and attention. I plan on being an insurance customer of yours for a long time."
"Thanks so much for the amazing review, Mark! We really appreciate your support here in Panama City . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Lori Pons’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Panama City . "
Steve Hogg
January 27, 2026
"I liked these people during the 5 years I was with them. However they didn't tell me before I went to the dealership to purchase another vehicle, that they was terminating me . All this information came after I purchased another vehicle, so that ment I was going to pay way higher premium. If they would have told me this while we talked at the dealership, I could have bought a vehicle out right with the equity monies I had,then I wouldn't have needed nothing but pip I don't guess there's nothing I can do about it now.Have a good day"
"We appreciate your review, Steve! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
maloni Doty
January 26, 2026
"Shari is the best. This Local agency goes beyond the basic needs of their customers and they build great relationships!! Thank you for an amazing job!!"
"We genuinely appreciate your 5-star review, Maloni. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
candace beck
January 23, 2026
"Great group to work with. The prices are competitive and they met all my coverage needs. I like the multi vehicle discount!"
"Thank you for the great review, Candace! We are always here to help with your insurance needs here in Panama City . "
Bryant Stickels
January 22, 2026
"Great Service Great price. Thanks Sharron"
"Thank you so much for the 5-stars, Sharron! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Kim Stewart
January 16, 2026
"Goes above and beyond to make sure I get what I need. Awesome, Awesome, Awesome."
"Thank you for the fantastic review, Kim! We are always here to help with your insurance needs here in Panama City."
Armand Vilches
January 12, 2026
"Friendly, reliable, and professional!"
"We appreciate your review, Armand! We are delighted to know you have had a great experience with our State Farm office. We appreciate you and are here to help! "
Tracy VanAtta
December 22, 2025
"So refreshing to receive excellent customer service. Sandy was very patient with helping me switch from my prior insurance and is helping me to possibly secure another policy with State Farm soon."
"Thank you for your review, Tracy! We strive to provide excellent customer service and are so grateful for your business and look forward to working with you. We appreciate you!"
S Smith
December 18, 2025
"Shari went above and beyond to help with my insurance needs through State Farm."
"I am so glad Shari was able to help you and you had a good experience with our office. If there is anything else we can do for you please let us know. We truly appreciate your business!"